Monday, 7 May 2012

Miscommunication



In our everyday life we tend to communicate as human beings and it is important that what we intend to communicate the right message across despite being the communicator or the reciever of the message. As we are involved in the communication process one will find themselves being a victim of  miscommunication ranging from the misunderstanding of the diction used  by the communicator or language playing the main role in the communication.

There is nothing frustrating than trying to communicate with a person who does not understand your language of  prefference and at that point this is where one will wittness miscommunication at its best. At other situations where people speak the same language but also still find themselves not sure about the message that has been sent out to them and end up doing wrong and blame the matter on not following instructions or requests properly.

 Miscommunication At The Workplace

 No relation exists without conflict. Period. If not major, there are bound to be the minor instances of arguments and situations where opinions don't match. One of the major reasons that leads to conflict is miscommunication. This is especially true of the workplace. When a group of individuals work together there is bound to be miscommunication in the workplace. And that cannot be helped. When there is miscommunication in the workplace it will have a negative effect on the work culture - souring relations, affecting productivity and poor performances. The direct result of which will be felt on the productivity and finally the outcome. So why does miscommunication in the workplace take place? Are there ways to avoid it. The following are the main causes of miscomunication at the workplace:

  • Non-cooperation - There is no cooperation between the different employees, or the management and the employees, and that gives rise to miscommunication in the workplace.
  • No Feedback - There is no effective communication by way of giving feedback to the others. Which is just another way of inviting miscommunication in the workplace.
  • Criticism - There is a lot of criticism and backbiting among the staff. The blame is placed on others and therefore there is mistrust and lack of confidence in others.
  • Threat of Favoritism - There is a general belief that some people are being given more preference than the others. And this leads to the lessening of the want to work.

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